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Terms & Conditions for Online Purchases

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask that the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error.

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges.  Please note: refunds may take up to 10 business days to process and post to your credit card account.

Please contact our Wine Boutique Shipping and Receiving department at 250-768-6413 or mhship@missionhillwinery.com to arrange for the return of corked or flawed product.